CZS is looking for an enthusiastic Volunteer Coordinator to lead our Animal Ambassador Programme (AAP). This exciting role is all about people - supporting a team of dedicated volunteers who inspire and engage visitors with interactive activities, stories, and conversation messages.
Department
Education
Location
Colchester Zoological Society
Employment Type
Part time
Hours Per Week
24 hours per week
Salary
£12.50 per hour
Closing Date
21st September 2025
If you are interested in applying, please complete the application form below and send to andymoore@colchesterzoo.org along with your CV and covering letter saying how you meet the job description for the role by 4.00pm on Sunday 21st September 2025. If invited, selection assessment will be held in person at CZS on 3rd October 2025.
Job Summary
CZS is looking for an enthusiastic Volunteer Coordinator to lead our Animal Ambassador Programme (AAP). This exciting role is all about people – supporting a team of dedicated volunteers who inspire and engage visitors with interactive activities, stories, and conversation messages.
Role Responsibilities
- Responsible for recruiting, training and motivating volunteers
- Develop fun and educational visitor activities
- Ensure every volunteer feels values and confident
- Manage rotas and orientation
- Coach volunteers on public engagement
- Play a vital role in delivering unforgettable visitor experiences
Role Requirements
- Excellent communication and organisational skills
- Enjoy working with others
- Confident handling multiple priorities
- Passion for wildlife, zoos or conservation education
- Successful candidate may be subject to and enhanced DBS check
Working Hours
This is a part-time position. An average of 24 hours a week will include frequent scheduled weekend and school holiday work.
Uniform
Full uniform will be provided. Full uniform must be worn at all times with a name badge.
Salary
£12.50 per hour
Evaluation
For the first five months of employment, the jobholder will be asked to complete a one month, three month and five month self-assessment. This will gauge their feelings of the job and assess their progress towards meeting targets.
Working Environment
- CZS is a non-smoking environment and smoking is not permitted by members of staff whilst on the premises.
- CZS is an equal opportunities employer.
Benefits
- FREE Zoo visits*
- FREE onsite parking
- Work place pension scheme
- Staff events
- Discounts on Animal Adoptions, Zoo Passes and Animal Experiences*
- Discounts in the Outpost Gift Shop*
- Discounts in food outlets
- Annual leave which accrues based on hours of work
- Competitive hourly rate
- Uniform provided
- Regular training
