Cleaner of Public Spaces – Toilets and Changing Rooms

Introduction to the Department

We are looking for a person to fill a vacancy that has arisen in the Groundskeeping Team at Colchester Zoological Society as a full-time/part-time cleaner of public spaces.

As part of our organisation’s mission statement, we aim to provide guests with an excellent customer experience and the successful applicant will make a significant contribution to this by ensuring guests using our facilities experience the highest level of quality and service.

The right person for this job must enjoy working both indoors and outside, you will work in all seasonal weather conditions, and must want to work to promote and achieve the high standards of hygiene and cleanliness in our public areas that CZS demands for our guests.

You will have early starts, and work can involve evenings, weekends and Bank Holidays.

The work involves a lot of walking, lifting and bending, and you will have to wear uniform and protective clothing as requested.

This job is not just cleaning work – it is cleaning in the wonderful surroundings and environment of CZS and we are looking for the right person to join our team!

Ideal candidate will be:

• Hard-working and committed.
• Practical and methodical.
• Patient and pay attention to detail.
• Able to use a range of hand-held cleaning tools.
• Aware of health and safety issues.
• Used to working with numerical skills that ensure safe use of chemical products.
• Work well alone and as part of a team.
• Environmentally aware.
• Calm when dealing with guest enquiries.

Role Responsibilities

To liaise with Supervisor and other team members to perform the required daily operations and any public washrooms and changing facilities as deemed appropriate. Working across the site to deliver excellent standards whilst ensuring work is completed on time.

Cleaning public spaces (toilets and changing rooms) including –

• Restocking soap and paper dispensers.
• Make sure all consumables (hand soaps, toilet rolls and hand towels) are replenished as required.
• Emptying rubbish bins.
• Cleaning all sinks, floors, taps, mirrors, and sanitising fixtures.
• Cleaning and sanitising partition doors, handles and walls.
• Sweeping and mopping tiled areas and floors.
• Cleaning toilets and urinals.
• To ensure all necessary and appropriate standards have been implemented and are operating in accordance with the company’s Health & Safety Policy.

Skills and Qualifications

• Punctual, hard-working and able to use own initiative.
• A highly motivated individual.
• Time management – being flexible to requirements of routines and emergency situations.
• Excellent and clear communication skills.
• Ability to work collaboratively within a team.
• To work calmly and effectively.
• Knowledge of health and safety compliance.
• Maintenance of records relating to tasks performed, timesheets, materials and equipment.
• Ability to interact positively and professionally with the public, and colleagues.

Experience

Ideally you should have some experience of cleaning work, however this is not essential as full training will be given.